We hate to see you go, but if you need to cancel your policy all you need to do is tap the Cancel Policy button on a policy (scroll all the way down). Please read the advisory text carefully and swipe to agree. Your policy will be cancelled effective the next hour and a refund will be instantly credited to the card used to purchase the policy. If you cancelled a policy which had not yet started, it will no longer incept. Please note that any Additional Insureds with email addresses will be notified.
If you need to find your policy, open the app and tap the hamburger icon in the upper left (three lines), then tap Certificates & Docs, then find your policy under Active or Scheduled policies. Note that Scheduled policies may be cancelled up to an hour before they start for a full refund. Policies which are one day or longer in duration may be cancelled. If the Cancel Policy button doesn’t appear at the bottom of a policy screen, then please check the policy duration.
If you need to change your name, business name, or business address on an active policy, please cancel the policy and purchase another policy. Only new purchased policies will contain the updated information.
Verifly does not charge any cancellation fees and there are no penalties of any kind for cancellations.