On the Mobile App


On a Web Browser


On the mobile app:


First, locate the policy for which you wish to view the certificate. Certificates are only available for purchased policies. "View Certificate" appears on the Policy Detail screen after you purchase a policy (the Congratulations Screen) or if you go to Certificates and Docs in the drawer menu (the hamburger icon in the top left corner of the screen) then tap on a policy to view details.


If you scroll down on the Policy Detail screen, you will see all of your documents listed. This includes the policy itself, the ACORD 25 certificate of insurance for you and any Additional Insureds, and your receipt. The Additional Insured's certificate pack will contain their Additional Insured endorsement adding them to the policy, as well as a Waiver of Subrogation and Primary and Noncontributory endorsement.


Simply tap the name of the document to view a PDF or the envelope icon to share a document. When you tap the envelope icon, you will see a pre-populated message which you have the option to edit. Enter the email address that you would like the document to be sent to, and tap "Send." A link to the PDF of the certificate, policy, or receipt will be sent directly from Verifly (the agent of record) to the email address(es) you enter.


You can also tap the arrow icon to the right of the envelope icon to use your phone's built-in sharing function. If you choose this option, the document will be sent from your personal email or phone number.







On the web:


First, locate the policy for which you wish to view the certificate. Certificates are only available for purchased policies. "Go to My Certificates" appears on the Policy Detail screen after you purchase a policy (the Congratulations Screen), or you can go to Certificates and Docs in the drawer menu and tap the arrow on an active or scheduled policy to view details.


If you scroll down on the Policy Detail screen, you will see all of your documents listed. This includes the policy itself, the ACORD 25 certificate of insurance for you and any Additional Insureds, and your receipt. The Additional Insured's certificate pack will contain their Additional Insured endorsement adding them to the policy, as well as a Waiver of Subrogation and Primary and Noncontributory endorsement.


Simply tap the name of the document to view a PDF or the envelope icon to share a document. When you tap the envelope icon, you will see a pre-populated message which you have the option to edit. Enter the email address that you would like the document to be sent to, and tap "Send." A link to the PDF of the certificate, policy, or receipt will be sent directly from Verifly (the agent of record) to the email address(es) you enter. If you are viewing on mobile, you can also use your phone's built-in sharing function to open the OS menu and send by text or email.